- This event has passed.
From top left: Mark Smith, co-owner of Nick & Toni’s, Bridgehampton; Erin Hattrick, owner of Topiaire Flower Shop, Southampton; Deborah Stotzky, owner of Holistico Wellness, Greenport; and David E. Astorr, David E. Astorr, Inc., Wealth Management.
The Art of Great Service
A Parrish Business Event -- Open to All
October 20, 2023, 6 pm - 7:30 pm
Free for Parrish Business Members | $5 Parrish Members | $16 Adults | $12 Member’s Guests | $10 Seniors
Managing customer relationships effectively is one of the best ways to grow your business. Your customers’ experience before, during, and after they engage with your product or service will look different depending on the type of business you are in; however, it remains a crucial component in the equation of your success.
Thousands of small and large businesses in our region provide a service to their customers. Whether you are a personal chef, interior designer, or financial advisor, or you own a retail shop, restaurant, or pool cleaning service, keeping your customers happy and coming back can sometimes seem like a herculean task. However, the effort you put in today will reap benefits that go way beyond your initial investment.
A panel of local business professionals will address questions about their approach to service. What are examples of great service? What contributes to repeat business? What makes the East End unique? What challenges are common across all businesses? What tools support great customer engagement today? What’s changed in the past 5-10 years and what’s remained the same? Their stories of success will provide a jumping-off point for a larger conversation about the art of great service in our community and inspire all business professionals to take another look at their own approach and practice.
Guest presenters:
David E. Astorr, David E. Astorr, Inc., Wealth Management
Erin Hattrick, owner of Topiarie Flower Shop, Southampton
Mark Smith, co-owner of Nick & Toni’s, East Hampton
Deborah Stotzky, owner of Holistico Wellness, Greenport
Advance registration is preferred. Come early and explore the Museum galleries and current exhibitions on view, including Artists Choose Parrish Part II. The Museum Café will be open and offers wine, beer, cocktails, beverages, sandwiches, and other snacks. Drinks and snacks are allowed in the theater.
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BIZ NEWS IN AND AROUND TOWN! Parrish Business Members, Lisa and Roy Pfleger, owners of Legacy Optical located in Hampton Bays, recently celebrated the Grand Re-opening of their business and wishes to thank everyone who attended to help them celebrate! Enjoy the video capturing some of the special moments provided by Dan Bower of Road K Productions, another Parrish Business Member!
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UP NEXT
December 1, 6 PM | The Art of Business Growth –This event will explore what it takes to grow your business whether you have been in business for less than 3 years or more than 20 years. Hear from business leaders who fall into both categories.
January 12, 6 PM | BizShine: Business Leaders Present Five Minute Stories – Join us for our 2nd annual BizShine event. During this artfully designed program business leaders share their personal and professional journey stories alongside photos and images on the big screen. Part storytelling and part workshop, their inspiring stories will be followed by networking and small group conversations.
March 22, 6 PM | Two Forks and a Cork – A fun-filled celebration with the region’s best wineries accompanied by local bites, live music, and a few surprises. Sponsorship opportunities available.
May 12, 6 PM | The Art of Community – Hear inspiring stories from business leaders who participate and give back to their community in unique ways as they draw upon their talent and resources, as well as their personal and professional values.
July (Date TBD) | Annual Summer Social on the Terrace for Business Professionals
The Art of Great Service
A Parrish Business Event -- Open to All
October 20, 2023, 6 pm - 7:30 pm
Free for Parrish Business Members | $5 Parrish Members | $16 Adults | $12 Member’s Guests | $10 Seniors
Managing customer relationships effectively is one of the best ways to grow your business. Your customers’ experience before, during, and after they engage with your product or service will look different depending on the type of business you are in; however, it remains a crucial component in the equation of your success.
Thousands of small and large businesses in our region provide a service to their customers. Whether you are a personal chef, interior designer, or financial advisor, or you own a retail shop, restaurant, or pool cleaning service, keeping your customers happy and coming back can sometimes seem like a herculean task. However, the effort you put in today will reap benefits that go way beyond your initial investment.
A panel of local business professionals will address questions about their approach to service. What are examples of great service? What contributes to repeat business? What makes the East End unique? What challenges are common across all businesses? What tools support great customer engagement today? What’s changed in the past 5-10 years and what’s remained the same? Their stories of success will provide a jumping-off point for a larger conversation about the art of great service in our community and inspire all business professionals to take another look at their own approach and practice.
Guest presenters:
David E. Astorr, David E. Astorr, Inc., Wealth Management
Erin Hattrick, owner of Topiarie Flower Shop, Southampton
Mark Smith, co-owner of Nick & Toni’s, East Hampton
Deborah Stotzky, owner of Holistico Wellness, Greenport
Advance registration is preferred. Come early and explore the Museum galleries and current exhibitions on view, including Artists Choose Parrish Part II. The Museum Café will be open and offers wine, beer, cocktails, beverages, sandwiches, and other snacks. Drinks and snacks are allowed in the theater.
—
BIZ NEWS IN AND AROUND TOWN! Parrish Business Members, Lisa and Roy Pfleger, owners of Legacy Optical located in Hampton Bays, recently celebrated the Grand Re-opening of their business and wishes to thank everyone who attended to help them celebrate! Enjoy the video capturing some of the special moments provided by Dan Bower of Road K Productions, another Parrish Business Member!
—
UP NEXT
December 1, 6 PM | The Art of Business Growth –This event will explore what it takes to grow your business whether you have been in business for less than 3 years or more than 20 years. Hear from business leaders who fall into both categories.
January 12, 6 PM | BizShine: Business Leaders Present Five Minute Stories – Join us for our 2nd annual BizShine event. During this artfully designed program business leaders share their personal and professional journey stories alongside photos and images on the big screen. Part storytelling and part workshop, their inspiring stories will be followed by networking and small group conversations.
March 22, 6 PM | Two Forks and a Cork – A fun-filled celebration with the region’s best wineries accompanied by local bites, live music, and a few surprises. Sponsorship opportunities available.
May 12, 6 PM | The Art of Community – Hear inspiring stories from business leaders who participate and give back to their community in unique ways as they draw upon their talent and resources, as well as their personal and professional values.
July (Date TBD) | Annual Summer Social on the Terrace for Business Professionals
